At {{company}}, your privacy and data security are our top priorities. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website, purchase our products (such as Coats & Jackets and Dresses), or engage with our services across global markets.
By visiting or using our website, you agree to the terms outlined below.
We may collect the following types of personal information:
Identity Information: Name, gender, date of birth (if required for service)
Contact Information: Email address, phone number, shipping/billing address
Order & Payment Data: Transaction details, product preferences, payment method (processed securely through third-party providers)
Technical Data: IP address, browser type, device information, browsing behavior
Marketing Preferences: Newsletter sign-ups, product feedback, survey responses
We collect this data when:
You place an order
You register or create an account
You subscribe to our newsletter
You contact customer service
You browse our website
We use your information to:
Process and fulfill your orders efficiently
Provide shipping and delivery updates
Improve your shopping experience
Customize product recommendations
Respond to your inquiries and provide support
Detect fraud and maintain platform security
Comply with legal obligations and tax regulations
Send marketing communications (only with your consent)
We do not sell or rent your personal data. We only share your data when necessary and in the following situations:
With trusted third-party service providers (e.g., logistics partners, payment processors)
With government authorities when required by law or for customs purposes
With business partners under strict confidentiality (e.g., in B2B wholesale relationships)
With IT and analytics providers to improve site performance and security
All service providers are contractually obligated to keep your data safe and only use it as instructed by us.
Given our global business coverage, your personal data may be transferred to and processed in countries outside your country of residence. We ensure that such transfers comply with applicable data protection laws, and your data is treated securely and in accordance with this Privacy Policy.
We take data protection seriously. Our systems use encryption, firewalls, and secure server technology to prevent unauthorized access or breaches. Payment information is processed through PCI-DSS compliant gateways, and sensitive data is never stored on our servers without safeguards.
We retain your personal information only as long as necessary to:
Fulfill the purposes outlined in this policy
Meet legal, tax, and regulatory obligations
Resolve disputes and enforce our policies
You may request deletion of your data at any time, subject to certain legal exceptions.
Depending on your location, you may have the following rights:
Right to access and request a copy of your data
Right to correct inaccurate information
Right to request deletion of your data
Right to opt out of marketing emails
Right to object to processing in some cases (e.g., profiling)
Right to data portability
To exercise your rights, contact us at {{email}}.
We will only send you promotional messages if you opt-in. You may unsubscribe at any time via the link in the email or by contacting our support team.
We may still send you non-promotional messages related to your orders, account, or service updates.
Our services are not intended for children under the age of 16. We do not knowingly collect personal data from minors without verified parental consent.
We may update this Privacy Policy from time to time to reflect changes in laws, technologies, or our practices. The updated version will be posted on this page with the revised “Effective Date.” We encourage you to review this policy regularly.
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact our Privacy Compliance Officer:
Email: {{email}}
Phone: {{telephone}}
Business Hours: Mon–Fri, 9:00 AM – 6:00 PM (GMT+8)
Thank you for trusting {{company}} with your personal information. We are committed to protecting your privacy every step of the way.